ASKING THE POTENTIAL VOLUNTEER FOR HELP

If your job is to phone potential volunteers to ask them to participate in some capacity, have a list of tasks that need to be done, with as accurate as possible time that each tasks will take to perform.

If the potential volunteer cannot do the first task go down the list, until there is something they are happy with.

Team-Based Fundraising Step-by Step:
A Total Organization Model

by Mim Carlson, Cheryl Clarke (Paperback - November 1999)
Successful Fundraising:
A Complete Handbook for Volunteers and Professionals

by Joan Flanagan (Paperback - November 1999)

If the task requires preparation of goods (cakes, craft, setting-up, etc) make sure that the volunteer knows where the ingredients, or equipment is coming from, who is in charge on the day, and a phone number to ring if they need some information at the last minute.

A pre-event meeting is strongly advised for volunteers.   This helps sort out any confusion about tasks, and also gets them together in a semi social setting, helping to mould them into a team.  Some team building exercise or rehearsal may be appropriate.

If the task involves phone work, make sure that the volunteer has a complete set of information (including background information) with which to complete the task.  This information should be written down, and set out so that the volunteer should be able to tick boxes with answers, and have enough information to be able to answer questions if asked.

EMPOWER VOLUNTEERS - AND MAKE THE WORK A POSITIVE EXPERIENCE.

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